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Incident Response Service

Serving Minnesota Twin Cities organizations since 2004 — remote or onsite.
Quick. Reliable. No Contracts.

Need help now?

Our team is available during standard business hours (Mon–Fri, 8am–5pm).
Emergency after-hours response available for clients with active agreements.

When Something Breaks - Here's How We Help

From everyday tech problems like email login issues and printer jams — to major network or system outages —
we’re here to keep your team productive, with friendly, community-based IT support — no contracts required.

Fast Response to IT Incidents

Our experienced IT support team quickly responds to critical system failures, network issues, and user outages — minimizing downtime and restoring productivity.

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Remote & Onsite IT Support Options

Whether your issue can be fixed online or requires an in-person technician visit, we offer flexible, scalable support for organizations across the Twin Cities metro area.

Customer support technician working at multiple computer monitors in a data center.

Team-Based Technical Expertise

With a collaborative support model, your incident is handled by a local team — not just one technician. That means faster diagnosis and more reliable resolutions.

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Quote-Based Service Agreements (SLA-style)

For large projects and active partnerships, we provide custom service agreements with clear response timelines and deliverables — ensuring predictability and reduced risk.

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Business Continuity & Risk Reduction

Our structured service quotes help minimize disruptions and provide clarity for long-term, high-impact projects.

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Reliable IT Support — When You Need It Most.

From everyday tech hiccups to full-scale outages, CSI provides responsive IT support that keeps Minnesota organizations running — without the need for a contract to get started.

We help your teams in accounting, operations, HR, sales, and customer service stay productive by resolving tech issues quickly and efficiently.

Whether it’s a one-on-one user request or an urgent system failure,

CSI experts deliver the help you need — fast.

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Get Help with Incidents

Fill out the help request form below following these instructions

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Immediate support on your critical issues.

952-928-1788

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